There is no live support for Hotmail; everything is done through the web and email.

Some of the account-recovery methods require using a second email account, to receive messages from Microsoft. You can sign up for a temporary outlook.com account here:
https://account.microsoft.com

For help getting in to your Hotmail (Microsoft) account, start here:
https://support.microsoft.com/en-US/home/contact?linkquery=Can't sign in to Outlook.com or Hotmail

If all else fails, you may need to fill out an Account Recovery form. Here’s a guide:
https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

Here’s the form:
https://account.live.com/acsr